Privacy Policy

Last updated 29th April 2025

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us.

Our policy covers

Why we value your privacy

We value your privacy, so we’re committed to keeping your personal and business information safe. We ask for only the bare minimum from our visitors. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

We ask for your name, email address and, optionally, your field of interest, when you sign up for one of our newsletters.

We doesn’t use cookies or scripts which were designed to track the websites you visit. We don’t use native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

We do use cookies and scripts to track the number of visitors to our website and where in the world those visitors are located.

What information we store

When you contact us by email or through our website, we store your name and email address, plus your phone number if you’ve given it to us.

If you sign up for a newsletter, we store your name and email address.

Where we store your information

If you sign up for a newsletter, we store your email address at MailChimp, which is the marketing platform we prefer.

How we use your information

We occasionally use your contact information to send you details of news and upcoming events that we think you might be interested in. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you if you’ve expressed an interest in getting involved with our organisation but if you tell us not to, we won’t get in touch again.

Who’s responsible for your information at our company

Colin Whybrow, our Marketing and Communications Lead , is responsible for the security of your information. You can contact him by email via our contact form if you have concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individuals have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. The computers we use are all encrypted and protected by a passcode or fingerprint access. Our mobile devices are also protected by a fingerprint or facial recognition.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact us by any of the means on our contact page.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.